What should I do if I forget the administrator ID and password?

The administrator ID and password have been sent to the administrator by the following way.

  • Applying for Institutional fixed-price service:Mail by post with approval letter
  • Applying for Institutional Authentication:Email with approval letter(except continuing users from Institutional fixed-price service)

If you lost, email us [user-request@nii.ac.jp] from the registered email address. Only from the registered email address is accepted for the safety.